CIVEA Excellence Awards 2026
The CIVEA Excellence in Enforcement Awards shine a light on the people, partnerships and innovations that raise standards across our sector, and behind every finalist announcement and every winner’s trophy sits a vital element of the process: the independent judging panel.
This year, we were privileged to be supported by a group of respected professionals from across the wider credit, debt, legal and vulnerability sectors. Their collective expertise, impartiality and commitment to fairness ensured that every nomination was assessed on its merits — with no influence from commercial interests, organisational affiliations or sector politics.
Our judges brought decades of experience in consumer protection, legal practice, enforcement operations, vulnerability support, financial wellbeing and customer engagement. Their insight evaluated not just what organisations and individuals achieved, but how they achieved it — with professionalism, ethical practice and a focus on positive outcomes.
Each judge reviewed entries independently before coming together to discuss, challenge and refine their assessments. This ensures that every decision is balanced, evidence‑based and grounded in the values that underpin our sector. Their work is voluntary, time‑intensive and undertaken with great care.
We extend our sincere thanks to this year’s panel:
• Kevin Shaw, Money and Pensions Service
• Paul Bowden, Wilkin Chapman LLP
• Neil Jinks, CCUA
• Helen Lord, Vulnerability Registration Service
• Steven Coppard, Independent Consultant
• Jonathan Shaw, Sigma Connected
• Alison Tooze, British Parking Association
• Tracey Stone, Welfare Together
• Sue Chapple, Chartered Institute of Credit Management
Their professionalism and impartiality are central to the credibility of the awards and to the trust the sector places in the process. We are grateful for the time, expertise and thoughtful judgement they brought to every category.
As we celebrate the achievements of our finalists and winners, we also celebrate the people who helped ensure those achievements were recognised fairly. The strength of our awards lies not only in the quality of the entries, but in the integrity of those who assess them.
Award Finalists
Join us in celebrating the very best in the enforcement profession. The CIVEA Industry Awards shine a spotlight on the incredible talent, innovation and dedication of those who are raising standards across our industry. We are delighted to announce this year’s finalists and look forward to celebrating their achievements at the awards ceremony.
The CIVEA Industry Awards recognise the hard work, innovation and commitment of professionals and organisations across the enforcement sector. This year’s finalists represent the very best of the industry and demonstrate the positive impact enforcement firms and agents make every day.
The awards celebrate excellence across a range of key areas, from groundbreaking Innovation in Enforcement and vital Vulnerable Support Initiatives, to recognising Outstanding Enforcement Agents and supporting the next generation of leaders through the Training & Development Award.
The CIVEA Awards also shine a light on outstanding achievements in categories such as Local Authority Partnership and Women in Enforcement, reflecting the diverse contributions that drive progress and professionalism across the sector. Each category highlights those who are helping to raise standards, promote best practice and deliver meaningful outcomes for communities.
CIVEA is proud to host the third Enforcement Industry Awards, which will take place at a gala event at a prestigious central London venue on Thursday 23 April 2026. The evening will bring together leaders from across the industry to recognise and celebrate the exceptional work taking place within civil enforcement.
Congratulations to the finalists shortlisted in each category below.
Innovation & Technology in Enforcement Award Applications
Innovation award add: Kindly sponsored by IE Hub
- CDER Group
- JTR Collections
- Equivo
- Hambury Tilmond
- Excel Enforcement
- Newlyn
- Whyte & Co
Local Authority Partnership
- Rundles
- Hambury Tilmond
- Whyte & Co
Best Vulnerable Support
- JTR Collections
- Equivo
- Whipps Enforcement Agentrs
- Hambury Tilmond
- Whyte & Co
Team of the Year
- Rundles
- Marston Holdings
- Dukes Bailiffs Ltd
- Excel Civil Enforcement
Apprentice Newcomer of the Year
Kindly sponsored by Business Smart Solutions
- Whipps Enforcement Agents – Evan Lowerson
- Marston Holdings – Sharon Dawson
- Hambury Tilmond – Michelle Watts
Training and Development initiative
- Rundles
- Marston Holdings
Outstanding Woman in Enforcement
Kindly sponsored by Women in Revenues and Enforcement
- Rundles – Amy Collins
- Equivo – Victoria Curley
- Marston Holdings – Emma Cowan
- Dukes Bailiffs Ltd – Dayle Webster
- EXCEL – Maxine Kirby
Outstanding back-office employee
- Rundles – Alex Stanyon
- Bristow & Sutor – Ellen Harrison
- Marston Holdings – Abbie Haworth
- Hambury Tilmond – Jemma Cole
Outstanding Enforcement Agent
- JTR Collections – Joe Brown
- Rundles – Neil Lewis
- Equivo – Gavin David
- Stanford & Green Ltd – Liam Anderson